Your Trusted Systems Integration Partner

We specialize in building custom solutions that best fit
your needs throughout your IT journey.

Optimized
Business Support.

Develop a customized and comprehensive solution with the support of our team.

  • We provide a dedicated support desk staffed with knowledgeable technicians who serve as the primary point of contact for IT support, testing, and code remediation.

  • Our support desk staff provides guidance, tutorials, and training to ensure users can effectively utilize necessary technology and tools

  • Designed to facilitate product maintenance and reporting extensions in collaboration with your Customer Enterprise Architecture team. We offer comprehensive support aimed at sustaining and enhancing your applications, ensuring seamless functionality and tailored reporting capabilities. Through close collaboration, we ensure that your systems remain optimized and aligned with your evolving business needs.

  • Our support desk team diagnoses reported technical issues and offers step-by-step guidance to resolve issues.

  • Our incident management system tracks and prioritizes user-reported incidents and service requests so they are addressed in a timely manner.

Our Services

Configuration Price Quote (CPQ) Practice Sales Operation Data Analytics

Enablement of Tool Adoption

  • Discover our full-service CPQ Practice, offering expert solutions in implementation, integration, and ongoing support. Our expertise lies in seamlessly configuring tools to integrate with CPQ systems, optimizing the quote-to-cash process. With a focus on precise pricing, streamlined quoting, and accurate product configuration, we enhance sales effectiveness while ensuring a smooth operational flow for your business.

  • By aligning tools with SODA, organizations can make data-driven decisions, optimize sales operations, and gain a competitive edge. We’ve developed an advanced platform to generate and curate the necessary data to provide meaningful insights for sales and sales operations, designed for senior management consumption.

  • Our comprehensive training programs leverage cutting-edge Digital Adoption Platforms to ensure a seamless and efficient learning experience. Through interactive modules and real-world simulations, users gain hands-on experience, fostering a deep understanding of tools and maximizing their utilization.

  • We provide detailed and user-friendly guides that serve as go-to resources for navigating tools effectively. These guides are crafted with clarity, offering step-by-step instructions and visuals to empower users to independently explore and utilize the functionalities of the tools.

  • Live demonstrations are a key component of our services, offering a dynamic and immersive way for users to grasp the full potential of the tools. Our demos go beyond showcasing features; they highlight practical applications, promoting a thorough understanding of how tools can be tailored to meet specific business needs.

SAP SFDC (Salesforce) ServiceNow

Integration With Business Applications

  • RealogicWorks delivers the full value of your SaaS investments through the proper integration of those systems across your organization. Whether it’s SFDC, SAP HANA, ServiceNow, or other cloud application software, RLW ensures that the data from these systems of record are shared and integrated to support business-critical processes, planning, reporting, and analytics across your operational and back-office environments. Our full lifecycle approach provides a full spectrum solution that includes all the services necessary for the appropriate run, maintenance, upgrade, and security management of the newly integrated environment.

  • We specialize in integrating tools seamlessly with SAP systems, streamlining processes and ensuring a cohesive digital landscape. Our expertise extends to optimizing SAP functionalities to enhance overall business performance.

  • Our services include the seamless integration of tools with Salesforce, ensuring a unified and synchronized platform for sales, marketing, and customer service. This integration enhances data visibility and accelerates decision-making processes.

  • Our integration solutions with ServiceNow focus on creating a unified service management environment. By aligning tools with ServiceNow's robust capabilities, we enhance workflow automation, incident resolution, and overall service efficiency.

Legacy Tool Migration, Separation, Spinout, Business Analytics, Consulting

Consulting

  • Our experts guide organizations through the seamless integration of both new and existing tools. From the initial introduction to the ongoing implementation, we ensure a strategic approach that aligns tools with business objectives, driving efficiency and innovation.

  • Navigating the complexities of legacy tool migration, separation, and spinout is our expertise. We facilitate a smooth transition, minimizing disruptions and ensuring the continued effectiveness of tools in the evolving business landscape.

  • Our consulting services include leveraging tools for advanced business analytics. We empower organizations to harness the power of data, providing actionable insights that drive informed decision-making and strategic planning.

CUSTOMER STORIES